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Having a dependable professional cleaning service should be a reliable constant for your business that saves you time, money, and stress! There are not enough hours in the day to deal with the responsibilities of a business. Being able to lean on your cleaning company to provide the service they are hired to perform is vital. They are there to provide dependable service, save you time and allow you to focus on your objective. You should not have to worry about your office environment being clean and safe for your employees and visitors. These factors ring true when it come to your professional cleaning company.
The bottom line is your cleaning service should save you time while providing peace of mind. It should be a partnership that is stress free and trustworthy. Keep reading to see if you are attaining the most from your professional cleaning company.
Communication Expectations
When you have an issue related to cleaning or maintenance, it is important to have a direct contact. Not only that, but a response expectation is also fundamental.
Case in point: what if there is an emergency that you need handled right away? Are you clear on who to contact? If that person is not available, who is second in command? How quickly can they respond to your emergency?
When you are running a business, this information is particularly important. The cleaning service should be clear on expectations.
Offering a customer portal to address any issues provides easy, mobile, and direct communication access between a business and cleaning company staff. This helps streamline communications resulting in quicker response times and more efficient tracking of overall performance.
A customer portal can also track trends and patterns resulting in specific courses of action to correct any issues. These offerings can increase efficiency, overall customer satisfaction and ultimately save you time. In summation, well defined communication paths should be a must.
Ensure Your Cleaning Company Is Providing What You Need
The cleaning company you chose has been hired and the contract has been signed. They are now servicing your building. But after several weeks, you notice certain services seem lacking. It is time to review the contract again and make sure that all the tasks you requested are being met. If they are not, communicate this with your cleaning company and have them make the necessary changes.
Bottom line: You should not wait until it is time to renew the contract in order to rectify any situation. They should process change orders immediately upon your request. Communication with the cleaning company will ensure the tasks are specified exactly as you need them. They should be implemented instantly and save you time.
Regular Scheduled Meetings
Schedule regular meetings with your cleaning company contact. This will allow you to proactively address issues rather than having stressful, reactive communications. It also allows for a consistent review of quality, inventory, and changing needs. Understanding what is happening and when can prevent the need for responsive concerns. As they say, “an ounce of prevention is worth a pound of cure.” In brief, your cleaning company should take the lead in ensuring proactive meetings are on the schedule.
Reduce Stress Levels
Hiring a professional cleaning service is a great way for business owners to relieve some tension. Having a clean work environment is important for the success of any business. As mentioned earlier, hiring a cleaning service means you have peace of mind when it comes to the cleanliness of the office. It allows for maximum productivity as everyone can focus on their jobs.
Save Time and Money
When you hire a professional cleaning service you are saving your company time and money.
How is that possible? A professional cleaning service has all of the necessary equipment and skills to give your office a thorough cleaning. This saves you time and money because you do not have to spend time buying the equipment yourself.
It will also help keep employees happy when they are not faced with every day cleaning duties. Cleaning your offices yourself or having employees responsible for cleaning can be a tricky situation. It also cuts down on productivity or increases payroll when employees stay after their shifts to clean. Plus, you don’t have to worry about maintaining equipment or buying cleaning supplies. Less things to worry about!
Creating a Healthier Environment
Any public area is breeding grounds for germs and bacteria. This includes the workplace. If a sick employee or customer comes in, they can spread germs very quickly throughout the office. In turn, more employees become sick, which means more lost work time. Needless to say, it is a situation that everyone wants to avoid.
Hiring a professional cleaning service will help to battle these germs and prevent the spread of illnesses. Cleaning professionals are trained in proper cleaning and disinfecting methods to maintain a germ free environment. Cleaning companies may also offer day porter services, which provide cleaning services throughout the work day. Day porters can disinfect high traffic hot spots throughout the day.
Good First Impression
We have said it before and we will say it again – making a good first impression on those who enter your offices is imperative. You only have one chance to make a first impression. People want to feel welcome and safe when they enter a building. Making sure the office is clean from the very first entry point to every nook and cranny can set the tone on whether someone will return or not.
What’s more, people may not take you seriously if you fail to show employees and visitors you care about their environment. They may even be less inclined to trust your professionalism if you cannot keep a clean house. Having a professional cleaning service on your side will guarantee you this luxury.
Cleantec aims to offer helpful information to our clients and friends. We currently serve all of New York, including the Syracuse, Ithaca, Manhattan, Rochester, Utica, and Buffalo regions. We also have operations in Palo Alto, CA; Denver, CO; Muscle Shoals, AL; Tampa, FL; and Sanford, NC. Give our sales professionals a call at (877) 469-0543 for a free consultation and quote regarding janitorial services. Learn how we can help your business achieve your cleaning needs.
Cleantec ensures all staff members are thoroughly vetted conducting background checks and drug testing. In addition to providing professional cleaning services, we are also a supplier of specialized cleaning products and green chemicals. Please call (315) 463-5353 to place an order.
