Whether hiring a professional cleaning company for the first time or changing providers due to dissatisfaction, you want guidance to ensure you make the best decision. Here are some common mistakes people make when choosing a commercial cleaning service and pointers that can help you be confident you have hired the right cleaning company.
Overpaying for Cleaning Services
One of the first things discussed when hiring a new service for your business is cost. Even though it may seem obvious, getting the right cleaning service for your budget is crucial. You are embarking on a long-term journey with your cleaning company so you can grow together. It's essential to shop around and find a rate that fits your budget now and in the future.
You also want to make sure that the rate is not too high for the company's service. By comparison shopping, you can compare prices and services provided within the scope of those prices.
Hiring a professional cleaning company is just like hiring a contractor for a project in your home. Get some quotes and compare them to find the right one to fit your needs and budget.
Underpaying for Cleaning Services
You may think that overpaying would be your primary concern, but you should avoid heading in the other direction as well. It's even more critical when hiring a professional cleaning company.
It is no secret that businesses that provide services vary significantly in quality. We all love a good deal, but that is not always what you get when you decide to hire the cheaper alternative.
Be selective and take your time when choosing a professional cleaning company. If you decide to hire an average company at a bargain price, sure, you will save money, but will the service be compromised? You don't want to be dissatisfied with how your facilities are cleaned.
Spending a little more on a service with excellent ratings will almost always leave you satisfied. When you hire a company, ensure they provide everything you need and have a good track record of thorough, high-quality work.
Failing to Vet Candidates
When hiring any company, you want to prepare questions and outline your needs. Unfortunately, many people still make decisions without thoroughly vetting candidates first. A great place to start would be to look at reviews, which offer insight into others' experiences.
Another thing to consider is how a cleaning company recruits and trains staff members. A lack of proper training or certification programs will lead to poor and inconsistent services. Professional cleaning companies that use third-party certification services ensure consistent service. Employees will have been appropriately trained and certified to provide the same high-quality services.
Before choosing a professional cleaning company, look into what certifications and training the company and its employees have.
Failing to Read the Fine Print
Another important aspect of hiring a professional cleaning company is reading thoroughly through their contract. Most of us are guilty at one point or another of signing a contract without reading through the whole thing. Maybe pressed for time or not wanting to read through several pages of tiny print and boring technical jargon, we sign without reading everything. Whatever the reason, don't do it.
It is crucial to know precisely what you are signing when entering into any contract. First of all, you need to know what you are paying for. When entering into a contract with a professional cleaning company, it should lay out precisely what you're paying them to do. This eliminates any surprises down the road.
Should you notice a term in the contract is not being met, you have the paperwork to resolve the situation quickly. If you neglect to read all of the contract, you may be disappointed in the services you agreed to pay for. Know your contract and make sure all the services you require are listed.
Moreover, failing to read your contract thoroughly can result in you missing out on critical financial aspects such as fees and cancellation policies. Your new cleaning company should provide you with a smooth experience if you know what you agree to. You should also know what type of contract is being offered, whether it be transactional or relational. Click here for a helpful blog discussing the difference between the two.
Conclusion
Hiring a professional cleaning service can be challenging considering the number of options. Avoid these common mistakes to keep you satisfied and your space clean. Another helpful resource for choosing a professional cleaning company is our blog Expectations You Should Demand from Your Cleaning Service. Happy reading!
Cleantec aims to offer helpful information to our clients and friends. We currently serve all of New York, including the Syracuse, Ithaca, Manhattan, Rochester, Utica, and Buffalo regions. We also have operations in Palo Alto, CA; Denver, CO; Muscle Shoals, AL; Tampa, FL; and Sanford, NC. Give our sales professionals a call at (877) 469-0543 for a free consultation and quote regarding janitorial services. Learn how we can help your business achieve your cleaning needs.
Cleantec ensures all staff members are thoroughly vetted, conducting background checks and drug testing. In addition to providing professional cleaning services, we are also a supplier of specialized cleaning products and green chemicals. Please call (877) 469-0543 to place an order.
